🛡️ Privacy Policy

Effective Date: 19/07/2025

At SainTerra, we are committed to protecting your privacy and ensuring a secure user experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information
    Such as name, email address, billing information, and login credentials provided when you register for a membership or contact us.
  • Usage Data
    Information about your interactions with our site, including pages visited, time spent, features used, and other diagnostic data.
  • Technical Data
    Such as IP address, browser type, device information, and cookies to help us improve site functionality and user experience.

2. How We Use Your Information

Your data may be used for purposes including:

  • Providing access to member-only content and real-time data
  • Processing payments and managing your subscription
  • Sending service-related updates, invoices, or support communications
  • Improving our services and website performance
  • Ensuring security and fraud prevention

3. Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share data with trusted third-party service providers strictly for:

  • Payment processing (e.g., Stripe, PayPal)
  • Email communication (e.g., transactional messages)
  • Website analytics and infrastructure

All third parties are required to protect your data and comply with privacy laws.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure payment gateways, and access restrictions. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw your consent to data processing
  • Request a copy of the information we hold about you

To make a request, please contact us.

6. Cookies

Our website uses cookies to enhance your experience, analyze traffic, and remember user preferences. By using our website, you consent to our use of cookies.

You can modify your browser settings to disable cookies at any time.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our services. We encourage you to review this page periodically. Continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.